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What Others Say About Us
 

A letter to State Farm Insurance
  I am writing to suggest that, when asked by a customer for a recommendation concerning a body shop, you strongly consider recommending American Auto Body in Covington.

Recently my new 2000 Porsche Boxter was "keyed" while in a parking lot.  The estimate for repair by the local Porsche dealer was in excess of $850.  While State Farm agreed that this was a fair price for the materials and labor required to repair two panels on the car, I was somewhat hesitant to allow such a new car to be taken apart and put back together again.

As a result, I sought the advice of Mr. Greg Schneider, the owner of American Auto Body.  Mr. Schneider agreed with the Porsche dealer's estimate, but recognizing my concern, took the time to suggest some alternatives that we might try before taking on the repairs as originally suggested.  His honest straightforward opinions and willingness to look at the time consuming alternative solutions convinced me that I should let him do the work.

The end result was that the car was repaired to my satisfaction at a reasonable cost to State Farm and me but at a cost less than American Auto Body could have charged.  This approach to doing business is rare and I want only to stress that American Auto Body can be trusted by State Farm to provide quality service at a price equal to the effort required.

-Geoffrey A. Wheeler
Senior Vice President
Ricondo Associates
Cincinnati, OH

Did more than expected
  I appreciate the fact that you repaired the spot on the truck without being asked to do it.  Thank you.
-Ed Faulkner

"Did a fabulous job"
  You did a fabulous job on my car.  Thanks for keeping me up-to-date with all the work-in-progress.  I appreciate your time and effort.
-Sally Werthmann

"We tell everyone about American Auto Body"
  What a super job on our van.  Thank you very much again.  We tell everyone about American Auto Body.  We see quite a few people in and out and quite a few dents.  Have a super day.
-Patti and Frank, Erlanger, KY

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